Online therapy for individuals and couples in CT, FL & internationally

eve@evehornstein.com

eve@evehornstein.com

 203.434.4092

 203.434.4092

Still have lingering questions?

Scroll down for frequently asked questions, or contact me directly with the form below.

I’d love to hear from you. Please fill out the form on this page or email me directly at eve@evehornstein.com to set up your complimentary 20-minute phone-consultation or initial appointment. If you’ve filled out the form and haven’t heard from me in a few days, please email me directly.

I am committed to keeping your information private. Please remember that email is not always a secure form of communication. Please do not include information that you would like to remain confidential.

I will do my best to respond to your call or email within 48 hours.

LOCATION

700 S. Rosemary Avenue
Suite 204
West Palm Beach, FL 33401

OFFICE HOURS

Monday–Friday
2:00 pm–7:00 pm

CONTACT INFORMATION

Eve Hornstein, LMFT
203.434.4092
eve@evehornstein.com

Thank You!

Your message has been successfully delivered. I will do my best to respond with a call or email within 48 hours.

Frequently Asked Questions

Do you accept insurance?

I am a private-pay, out-of-network insurance provider. If you meet the criteria for a mental health diagnosis and services are medically necessary, I will provide you with an invoice to submit to your insurance company under your out-of-network benefits. Please contact your insurance company for more information about your benefits and to confirm that your virtual sessions will be covered. If you are interested in online therapy please be aware that some companies cover online therapy, while others do not.

Before attending the first session, I recommend that you contact your insurance provider and ask them the following questions:

  • Does my plan cover out-of-network mental health providers?
  • Is there a deductible for out-of-network benefits?
  • Once the deductible has been met, what percentage of the total cost does my plan cover?
  • Is there a limit to the number of sessions my plan covers?
  • Does my plan cover online therapy sessions?

Other options to cover the cost of therapy include a Flexible Spending Account (FSA) or Health Saving Account (HSA). Both use pre-tax dollars to save you money. You can also ask your employer if they offer an Employee Assistance Program (EAP), or talk to your accountant/tax preparer to find out if you are eligible for a tax deduction.

What are your fees?

FOR INDIVIDUALS
  • Initial individual session (60 minutes): $385; 
  • Individual sessions (45 minutes): $275
  • I charge a prorated fee for longer sessions.

FOR COUPLES & FAMILIES

  • Initial couple or family session (75 minutes): $475
  • Couple or family session (55 minutes): $350
  • I charge a prorated fee for longer sessions.

I am an out-of-network provider. I will provide you with an invoice to submit to your insurance company. Please contact your insurance company to understand your benefits and coverage before beginning therapy.

Do you offer online therapy?

Yes, I do! I am a licensed marriage and family therapist (LMFT) in both Connecticut and Florida, allowing me to provide online therapy to individuals located anywhere within those two states as well as internationally.
Online therapy is similar to traditional, in-person therapy and has been shown to have comparable results in terms of patient satisfaction and outcomes. Online therapy with me follows the general format of in-person therapy and is designed for deep, introspective work that leads to lasting change. 
A huge perk of online therapy is that you can schedule your sessions with me during your lunch break, or after you put the kids to bed, or together with your spouse–even if you’re in two different locations. 

Online therapy is convenient. When therapy is convenient, that convenience leads to consistency, and consistency is a critical ingredient for achieving your goals.

There is no need to worry about complicated technology. All you need is a device with a camera and microphone and a reliable internet connection. With the service I use, you don’t need to download any special apps or software to your computer or phone, and you don’t need to create an account—you simply click on the link that I send you. It’s that easy!

Does what we discuss remain confidential?

Confidentiality is a cornerstone of our work together in therapy. When you share information during our sessions, it is held in the strictest confidence and won't be disclosed to anyone without your explicit consent. This commitment to confidentiality is essential for creating a safe and trusting space, allowing you to openly explore your thoughts and feelings without fear of judgment.

It's important to note that there are some specific exceptions, though. Confidentiality may not be maintained if there is a belief that you pose a serious risk of harm to yourself or someone else or child or elder abuse is suspected. There are also instances where disclosure of information may be necessary for legal proceeding or insurance purposes, such as sharing information with insurance companies to facilitate payment for our treatment services. 

What’s your cancellation policy?

Life happens and there will be occasions when you need to cancel a session. If you cannot attend a session due to another commitment, it is best to try to schedule another session within the same week, as consistency is important for our work together. I will make every effort to reschedule your appointment for the same week.

If you provide me with more than 48-hours notice, there is no charge for canceling your session. However, unless there is a genuine medical emergency for you or a loved one, sessions canceled with less than 48 hours notice will incur the standard session fee. If you cancel within the 48 hour window and I am able to offer you another appointment within the same week, you will only be charged the session fee.

I’m worried that talking about things will make matters worse.

It's completely normal to feel apprehensive about starting therapy, and many individuals share similar concerns. The prospect of delving into personal and challenging topics can be intimidating. Despite the initial discomfort, engaging in therapy often becomes a pivotal step toward personal growth and positive change.

Fear can be paralyzing, creating a "devil you know" scenario where the familiarity of staying the same feels more manageable than the uncertainty of change. This fear-induced inertia often keeps us stuck in patterns that, while familiar, may not be conducive to our well-being. 

Consider the potential cost of not engaging in therapy. Unresolved emotional issues can significantly impact various aspects of your life, from relationships to overall well-being. Without intervention, these challenges may persist and even intensify over time. Avoiding relationship issues may seem like maintaining peace, but it can lead to unmet needs and escalating resentment, potentially undermining the relationship.

Part of personal evolution involves confronting what isn't working, even if it means that things need to change. Sometimes, change can initially make things feel worse, and there may be growing pains along the way. However, with the support of a compassionate and experienced therapist, you'll develop the skills needed to navigate difficult emotions more easily, ultimately leading to personal growth and positive transformation. 

I’ve never been to therapy before, how can I find the right therapist for me?

Here are some things to consider when looking for a therapist for the first time:

Financial Investment. Reflect on how much you're willing to invest in therapy. Therapist fees vary by education and experience. Check your in-network insurance benefits and out-of-network costs. If you need to use your in-network benefits, you can get a list of providers from your insurance company. If you can afford an out-of-network therapist, realistically budget so that finances do not become a barrier to attending sessions down the road. Realistically budgeting for therapy services ensures that financial constraints don't become a barrier to your commitment.

Areas of Specialization. Consider the therapist's areas of specialization. It's important to find someone with expertise in addressing the specific issues or concerns you're seeking help with. For instance, if you're in need of couples counseling, focusing your search on Licensed Marriage & Family Therapists (LMFT) might be more beneficial than considering other counseling or mental health providers, unless they have specific post-graduate training in couples therapy. Similarly, an individual seeking therapy for Bipolar Disorder may prefer a provider with specialized training in treating mood disorders, and not necessarily an LMFT. Therefore, it's crucial to invest some time in understanding the specific areas in which different therapists specialize. 

Therapeutic Approach. Understanding the therapist's approach to therapy is important, as therapists often have unique styles and favorite models they utilize. Many therapists detail their approach in their profiles or websites, offering insights into their therapeutic styles. Take the time to explore and read, assessing whether their methodology aligns with your preferences. Consider whether you lean towards a cognitive, emotionally-focused, or somatic-based approach. If you're unsure, don't hesitate to ask questions during the initial consultation to gain a better sense of which approaches might be the most suitable for your needs at this time.

Online vs. In-Person Therapy. Decide whether online therapy or in-person sessions would be best for you. If you are already over-scheduled, online therapy may be best because consistency is key. However, for some people, there is no substitute for in-person therapy. If you prefer meeting in person, make sure that the location is easily accessible to ensure consistent sessions. If you’re unsure of which might be best for you, you can discuss it further during your initial call.

Take Advantage of A Free Consultation. Some therapists offer a free, no obligation consultation. Asking questions is encouraged. This is a great opportunity to ask questions to get a better sense of the therapist’s personality, approach, and specialized expertise. Use this time to gauge how the therapist works and whether it aligns with your needs and expectations. Pay attention to how comfortable you feel and whether or not this is someone you want to work with or not.

Trust Your Instincts. Remember that if the initial connection doesn't feel right, it's okay to move on to someone else. There are a lot of skilled therapists out there. Trust your instincts in choosing the right fit for you. Lastly, it's crucial to emphasize that you're not obligated to stick with a therapist if you don't feel comfortable. The outcomes of therapy are tightly linked to the quality and trust of the therapist-client relationship. If, after giving it a try, you find that the connection isn't there, know that you have the option to explore working with someone else. It’s okay to move on. Trust your instincts.

LMFT

Eve Hornstein

Hi, I’m Eve. I am a licensed marriage and family therapist with a passion for helping my clients find a deep sense of happiness and connection within their relationships and themselves.

When working with me, you’ll find a therapist who is compassionate, down to earth and experienced at helping you overcome the challenges you’re facing, which means you can breathe a sigh of relief – you’re in the right place!

“I am grateful everyday that I met you…words cannot truly express. Thank you again and again for all that you do and have done for us."

"Thank you for helping me move beyond the dark place I would sink into and helping me to disprove the negative perception I had of myself. I am a happier person because of the work we did together, and I am closer to the husband my wife deserves."

"You changed me from a person who was afraid and over-powered by their emotions, to a person who can recognize them and work with them. I would never have come this far with any other therapist."


kind words

“If we can share our story with someone who responds with empathy and understanding, shame can't survive.”

BRENE BROWN